RCMology was founded on nearly 25 years of hands-on experience in revenue cycle management and business intelligence — not theory, but the actual day-to-day of running billing operations at scale. That includes building and leading a business intelligence and operations function from the ground up for a US healthcare RCM company's India operations, and later heading that India operation as Country Head — full P&L responsibility, 2,000+ employees.
That's where the idea for RCMology came from: after two decades of seeing the same reconciliation gaps, denial patterns, and underpayments across different organizations, we built the solution we always wished existed.
Revenue cycle management has historically relied on manual review and institutional memory — someone remembering to check, someone catching a pattern by hand. The same rigor applied to any other data problem should apply here too. That's the whole idea behind RCMology: bring the discipline of data science to the day-to-day work of getting paid correctly.